Answer the Phone
A real person, every time — days, nights, weekends and holidays.
About B. Carlson
New Mexico's Trusted
New Mexico's Trusted
Home Service Pros
Since 1971, B. Carlson has delivered reliable heating, cooling and plumbing across New Mexico — family-focused, people-first, and still run on the standard our founder set.
Our Story
Family-Owned, People-Focused
Founded by Byron Carlson in 1971, we have been focused on people over profits since day one. After recognising a lack of reputable and reliable plumbing companies in Albuquerque, he started the company he wished existed to fill that void.
More than fifty years later that is still the measure. We believe a great business should always have a person answer the phone, call when they are on the way, and not bill you more because the sun is down.
Today we deliver heating, air conditioning, plumbing, drain and sewer, and water quality services across the Albuquerque metro, Rio Rancho, Santa Fe, the East Mountains and Valencia County — with fair, consistent pricing and a workmanship guarantee behind every job.
Recognition
Recognised by the People We Serve
We would rather be judged by our neighbors than by our own marketing.
4.7
Average Google rating from 1,300+ reviews
Nextdoor Neighborhood Fave
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BBB Accredited Since 1973 More than fifty years of accreditation with the Better Business Bureau.
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4.7 Stars on Google From over 1,300 reviews across the Albuquerque metro.
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Licensed in Two Trades NM plumbing licence 353968 and HVAC licence 33294.
Recent Recognition
- Nextdoor Neighborhood Fave (2025)
- Angie's List Super Service Award (2018)
- Angie's List Super Service Award (2017)
Awards and ratings reflect recognition received; current standings may vary.
What We Stand For
Our Mission
Four commitments that have not changed since 1971.
Show Up When We Say
We call when we are on the way rather than leaving you guessing.
Price It Honestly
Fair, consistent pricing quoted before the work starts — and no after-hours surcharge.
Stand Behind It
A workmanship guarantee that means we return and make it right.
By the Numbers
Fifty Years in One City
1971
Serving New Mexico since
50+
Years in business
4.7
Average Google rating
24/7
Emergency availability
The Difference
There When You Need Us
What working with B. Carlson actually looks like.
- Every Trade Under One Roof Heating, cooling, plumbing and drains from one team, so nothing falls between contractors.
- We Know This Climate Hard water, desert dust, monsoon humidity and freezing mountain nights — fifty years of it.
- Straight Recommendations We will tell you when a repair is the better spend, even when replacement pays us more.
- Genuinely 24/7 A licensed technician responds after hours, not a message service.
Where We Work
Serving New Mexico Communities
We are based at 8625 Paseo Alameda NE in Albuquerque and serve the metro plus Rio Rancho, Corrales, Bernalillo, Placitas and Algodones; Santa Fe and the corridor communities; the East Mountains from Tijeras through Edgewood and Moriarty; and Valencia County including Los Lunas, Belen and Bosque Farms.
Work With Us
Join the Team
We are not just looking for the best candidate — we are looking for the right candidate.
Ongoing Training
Technical training that keeps pace with the equipment.
Year-Round Work
Multiple trades means steady work through every season.
Room to Advance
Clear progression for people who want to build a career.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
Shane was our tech and he knew right away what needed to be fixed . Very professional from the beginning . Setting up the appointment and to the day Shane came to fix my issue . Amazing customer service
