★★★★★
Shane was our tech and he knew right away what needed to be fixed . Very professional from the beginning . Setting up the appointment and to the day Shane came to fix my issue . Amazing customer service
★★★★★
Dylan corrected the problem with our swamp cooler and repaired it promptly. The service was also under warranty and he honored it.
★★★★★
Dylan was very friendly and explained everything very well. Thank you!
★★★★★
Drake came to our house after we experienced a leak from our upstairs bathroom. He patiently heard my concerns and very professionally handled the situation. He explained everything clearly so I knew exactly what he was doing and he made sure it all made sense. His experience was invaluable and he definitely knows what he is doing! If I ever have to go through anything like this again, I will request Drake by name!
★★★★★
Estimates and work for extensive plumbing issues. Slow drains, dated hot water heater, shower control issues and other related items.
★★★★★
My serviceman was cordial, friendly, professional, and had a great sense of humor. This is his first visit to my house. I felt comfortable with him. He does a great job.
The overall service of B. Carlson is excellent. They have been my HVAC company almost since I bought this house and I see no reason to switch. As they say "If it ain't broke, don't fix it." Well, B. Carlson ain't broke, so I've no reason to fix them. I have recommended them to friends and neighbors many times.
★★★★★
D'Angelo is a great and professional tech. He explained in detail on the operation of our a/c units.
★★★★★
very competent and personable installers
★★★★★
Fast response. Go above and beyond. Courteous. Respectful of both you and your home. Compliments!!!!
★★★★★
An excellent, well-run company with very qualified and pleasant staff. Highly recommend!
★★★★★
The technician, Cheyenne, was very helpful. She explained well and found resources.
★★★★★
I called with an issue with my cooler and they were here the next morning. Marciano was an AMAZING tech. Very nice and very quick. I was so impressed by my interaction and their pricing that I was willing to subscribe for their maintenance care plan. 100% try these guys. It was an incredible and professional experience.
★★★★★
Ac blower motor replacement great job by Andres Martinez
★★★★★
Very informative and pleasant.
★★★★★
The B. Carlson technicians are very knowledgeable and helpful.
★★★★★
Friendly, responsive service.
★★★★★
Keith Mcgavock did an excellent job repairing the plumbing issue in my house. Quality work, very professional, and communicated every step of the process during pre-repair, repair execution and post repair. I've used B Carlson previously for water heater replacement and HVAC. Consistent, quality work every time.
★★★★★
Most professional and knowledgeable plumber I have ever met. Drake was friendly and down-to-earth it was a pleasure to interact with him and his work was top-of-the-line.
★★★★★
Installation was professional and employees were knowledgeable, genuine, and down-to-earth. I was very pleased and satisfied with the work done
★★★★★
We were appreciative of Trevyn who did our annual plumbing check today. He was very thorough and professional and kind. He exemplified the first-rate service that we have received from B Carlson for many years.
★★★★★
The B.Carlson team did a great job with installing a mini split.
★★★★★
My appointment was scheduled very rapidly. The repair person, Dylan, was very personable and helpful.
★★★★★
absolutely loved working with them! Santino was awesome! Both guys were very nice and knowledgeable of their job! I also like that they send a text with photo of whose coming to work with you! I will use them again! Thanks again Vanessa!
★★★★★
During the hottest week of the year (June) we had to replace one of our refrigerated air units. From the diagnostic appt and following sales consult to install was about a week and the actual installation was completed in 1 day. The 2 guys who did the job were efficient and professional. The office employees who took my calls were great with scheduling and communication. The salesman who did the consult was great also very good - honest & helpful. I signed up for the home maintenance membership (our first time having this) prior to the install, so will be using Carlson for future work and happy to say that seems like we're off to a good start.
★★★★★
Arliss Brown performed a regular HVAC maintenance, which is included in the membership plan we have with B Carlson. He was very efficient and took time to answer my questions and explain how things work. He was very courteous and I highly recommend him!
★★★★★
Excellent service by Jeremiah. Explained service & issues with cooler.
★★★★★
Andres did an outstanding job with my air‑conditioner tune‑up. He arrived right on time, worked efficiently, and explained everything in a way that was easy to understand. My system is running noticeably smoother and cooler thanks to his thorough care. I truly appreciate his professionalism and highly recommend his service.
★★★★★
Evap cooler pump quit in 99 degree heat. B Carlson was able to repair same day as I called. Pro tech diagnosed and replaced pump in less than 1/2 hr.
★★★★★
Arliss came out to check my ac he was very good at listening to my concerns and then went about looking into my concerns. This is all about there maintenance program that I’m very happy to be on.