Same-Day Service
Most service calls handled same-day across the Albuquerque metro — and we answer the phone 24/7.
Cooling
Why Heat Pumps Suit This Climate
Albuquerque spends a lot of the year between 35 and 60 degrees, which is precisely the range where a heat pump moves heat far more cheaply than a furnace burns gas to make it. Combine that with a long cooling season and you have one piece of equipment earning its keep most of the year.
The honest limitation is our cold nights. Below the balance point, capacity falls and backup heat takes over. That is why we either set the changeover properly on a dual-fuel system or size and specify a cold-climate unit that still performs at our design temperature.
- Balance Point Set Right Changeover configured to your actual rates so the system picks the cheaper source.
- Cooling Included The same unit is your air conditioner, so one system covers both seasons.
- Commissioned Properly Charge and airflow verified — heat pumps are less forgiving of a sloppy install than furnaces.
What We See
A Heat Pump Makes Sense If
Not every home is a candidate. These are the markers.
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Your AC Is Also Ageing
If cooling equipment is near end of life, a heat pump replaces both functions at once.
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Your Panel Has Capacity
Heat pumps need adequate panel capacity, which we verify before quoting.
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Shoulder-Season Bills Bother You
That is where a heat pump saves most against a gas furnace.
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You Have No Gas Service
With no gas at the property, a heat pump is far cheaper to run than resistance heat.
What We Do
What We Handle
Installation, repair and maintenance across all heat-pump types.
- Sizing & Selection Sized for cooling load, then verified for heating capacity at our design temperature.
- Controls & Staging Auxiliary heat lockouts and staging configured so backup heat is not running needlessly.
- Repair & Diagnostics Reversing valves, defrost boards, sensors and refrigerant faults diagnosed properly.
- Maintenance Twice-yearly service, since the unit works in both seasons rather than one.
How It Works
What to Expect
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Call or Book Online
Tell us what the system is doing. We schedule same-day where we can, 24/7 for emergencies.
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Diagnose on Site
A technician tests the system and finds the actual fault instead of guessing at parts.
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Approve a Flat Price
You see the price and approve it before any work starts. No hourly meter.
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Repair and Verify
We complete the work, re-test the system, and leave the site clean.
Current Specials
Save on the work your home needs most.
HVAC
$99
$99 Furnace Tune-Up
Trusted Tune-Ups & Inspections
Expires 12/31/2026
HVAC
FINANCING
No Money Down, No Interest For 60 Months on a New HVAC System
Efficient New System Installations
Expires 11/30/2026
HVAC
25% OFF
25% Off Select Air Purifiers & Filters
25% Off Filtration Systems
Expires 12/31/2026
HVAC
$50
$50 Off A/C Service Call
Expert Maintenance & Repairs
Expires 12/31/2026
HVAC
$89
A/C Tune-up $89
Expert Maintenance & Repairs
Expires 08/31/2026
HVAC
$200
Up to $200 off Whole Home Humidifier
Expert Maintenance & Repairs
Expires 08/31/2026
Why Choose B. Carlson
Upfront Pricing
Flat-rate pricing approved before work begins — no surprises on the invoice.
Licensed & Insured
Fully licensed, bonded, and insured — heating, cooling, and plumbing under one roof.
Trusted Since 1971
Founded by Byron Carlson and serving Albuquerque families for more than 50 years.
Considering a heat pump?
We will tell you honestly whether your home is a good candidate before quoting anything.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
Dylan corrected the problem with our swamp cooler and repaired it promptly. The service was also under warranty and he honored it.
★★★★★
My serviceman was cordial, friendly, professional, and had a great sense of humor. This is his first visit to my house. I felt comfortable with him. He does a great job.
The overall service of B. Carlson is excellent. They have been my HVAC company almost since I bought this house and I see no reason to switch. As they say "If it ain't broke, don't fix it." Well, B. Carlson ain't broke, so I've no reason to fix them. I have recommended them to friends and neighbors many times.
The overall service of B. Carlson is excellent. They have been my HVAC company almost since I bought this house and I see no reason to switch. As they say "If it ain't broke, don't fix it." Well, B. Carlson ain't broke, so I've no reason to fix them. I have recommended them to friends and neighbors many times.
Maintenance Membership
Join the Care Club
Total home service care, on a schedule.
Members get priority scheduling, annual HVAC maintenance, a yearly whole-home plumbing safety inspection, and no dispatch fees — for less than the cost of a single emergency call.
- Priority scheduling
- Seasonal HVAC tune-ups
- Annual safety inspection
- Exclusive member discounts
- Free dispatch on repairs
- No long-term contracts
Frequently Asked Questions
Do heat pumps work in Albuquerque winters?
Through most of our heating season, yes. On the coldest nights, backup heat or a paired gas furnace covers the gap — that is what a dual-fuel setup is for.
Is a heat pump cheaper to run than my furnace?
In the shoulder seasons, usually. On very cold nights gas typically wins. A properly configured system switches automatically.
Does a heat pump replace my air conditioner?
Yes — it provides cooling in summer from the same equipment.
How often should it be serviced?
Twice a year, because it runs in both seasons. That is more than a cooling-only system needs.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
