Same-Day Service
Most service calls handled same-day across the Albuquerque metro — and we answer the phone 24/7.
Drains & Sewers
The Point Where Repair Stops Making Sense
We do not lead with replacement. But there is a point where a camera shows multiple failures along the run, or a clay line that has broken down so thoroughly that each repair simply moves the problem a few feet, and continuing to patch is the more expensive choice.
A full replacement in modern PVC resets the clock for decades. We lay out the scope, the disruption and the restoration before you commit, and the footage is there to justify it.
- Justified by Footage We show you why replacement is the recommendation rather than asserting it.
- Modern Materials Solid PVC, correctly graded and bedded, with a service life measured in decades.
- Proper Restoration Backfill compacted and the surface made good, not left settling for a year.
What We See
Replacement Is Usually Right When
These findings point past repair.
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Multiple Failures Along the Run
Several defects mean patching is a treadmill.
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Collapsed or Deteriorated Pipe
Clay that is breaking apart or cast iron corroded through.
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Severe Bellies
Grade problems that cannot be corrected by a spot repair.
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Annual Cleaning Just to Function
If the line only works because it is cleaned every year, it is failing.
What We Do
What Replacement Involves
A clear, permitted, restored process.
- Survey and Plan Full camera survey, locating and a written scope before work begins.
- Excavation Trenched along the run, or trenchless where conditions and access allow.
- New Line Installed Modern pipe, properly bedded and graded, connected at both ends.
- Inspected and Restored Inspected as required, then backfilled, compacted and the surface reinstated.
How It Works
What to Expect
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Call or Book Online
Tell us what is backing up and how often. Backups get 24/7 dispatch.
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Diagnose, Often on Camera
We clear the immediate problem and inspect the line when the pattern suggests a cause.
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Approve a Flat Price
You see the footage and the price before agreeing to any repair.
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Clear It and Confirm
We verify flow, show you the result, and recommend only what the line actually needs.
Current Specials
Save on the work your home needs most.
Plumbing
$250
Up to $250 Off New Tank Water Heater
Save Up to $250 on Replacement
Expires 12/31/2026
Plumbing
FREE
Free Hard Water Analysis ($79 Value)
Free Water Hardness Testing
Expires 12/31/2026
Plumbing
$99
$99 Water Heater Tank Flush & Safety Check
Reliable Tank Maintenance & Servicing
Expires 12/31/2026
Plumbing
$350
Up To $350 Off A New Tank Water Heater
Save Up to $350 on Replacement
Expires 12/31/2026
Why Choose B. Carlson
Upfront Pricing
Flat-rate pricing approved before work begins — no surprises on the invoice.
Licensed & Insured
Fully licensed, bonded, and insured — heating, cooling, and plumbing under one roof.
Trusted Since 1971
Founded by Byron Carlson and serving Albuquerque families for more than 50 years.
Told you need a full replacement?
Get a second opinion with footage. Sometimes a repair really will do.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
You work on my clogged kitchen sink. Thank you for being so prompt. I certainly appreciate it. Trevyn was patient. The price was challenging for me being on a fixed income. I continue to use your services because you do good work. Thank you.
Arnie Chavez
Arnie Chavez
★★★★★
I have used B. Carlson before and when I got the coupon for a great price on drain cleaning I called immediately. I was able to get an appointment within 2 days. The scheduling person and service tech was polite, explanatory, and responsive to questions. Drain is cleared and overall great service.
Maintenance Membership
Join the Care Club
Total home service care, on a schedule.
Members get priority scheduling, annual HVAC maintenance, a yearly whole-home plumbing safety inspection, and no dispatch fees — for less than the cost of a single emergency call.
- Priority scheduling
- Seasonal HVAC tune-ups
- Annual safety inspection
- Exclusive member discounts
- Free dispatch on repairs
- No long-term contracts
Frequently Asked Questions
How long does a replacement take?
Commonly one to three days depending on length, depth, access and surface restoration.
Is trenchless an option?
Sometimes, depending on the existing pipe’s condition and route. We assess whether it is viable rather than assuming.
Will my yard be destroyed?
There will be disruption along the trench line. We keep it as narrow as practical and restore the surface as part of the job.
Does insurance cover it?
Standard policies often exclude the lateral, though some endorsements cover it. The camera footage supports any claim you do make.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
