Same-Day Service
Most service calls handled same-day across the Albuquerque metro — and we answer the phone 24/7.
Plumbing Services
Test, Then Recommend
Albuquerque water is hard, and it quietly shapes almost every plumbing problem in the house — scale in the water heater, mineral seizing fixture cartridges, and crust on every aerator and showerhead.
The mistake we see most is a softener bought off a shelf and sized by house square footage. Sizing should come from your measured hardness and your household’s actual water use — get it wrong and you either regenerate constantly or never soften properly.
- Tested, Not Assumed We measure hardness and discuss what you actually notice before specifying anything.
- Sized to Your Use Capacity matched to household size and measured hardness, not floor area.
- We Service Others' Equipment Existing softeners repaired and re-mediated regardless of brand.
What We See
Signs You Need Treatment
Hard water announces itself.
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Spotted Glassware
Mineral left behind as water evaporates. A classic hard-water indicator.
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Stiff Laundry, Poor Lather
Soap reacting with mineral rather than doing its job.
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Crust on Fixtures
Scale on showerheads and aerators that returns however often you clean it.
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Water Heaters Failing Early
Scale in the tank is the most expensive symptom of untreated hard water.
What We Do
What We Install
Treatment matched to the problem.
- Water Softeners Ion-exchange softening sized to your measured hardness and usage.
- Whole-House Filtration Sediment and taste filtration for the entire supply.
- Reverse Osmosis Drinking-water quality at the tap for cooking and drinking.
- Conditioning Alternatives Salt-free options where a softener is not practical, explained honestly.
How It Works
What to Expect
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Call or Book Online
Describe the problem. Same-day in most cases, and a licensed plumber answers 24/7.
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Find the Real Cause
We locate the source rather than treating the symptom, so the fix holds.
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Approve a Flat Price
Upfront flat-rate pricing you approve before we begin. Nothing added afterward.
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Fix It and Test It
Work completed to code, pressure-tested where required, and the area left clean.
Current Specials
Save on the work your home needs most.
Plumbing
$250
Up to $250 Off New Tank Water Heater
Save Up to $250 on Replacement
Expires 12/31/2026
Plumbing
FREE
Free Hard Water Analysis ($79 Value)
Free Water Hardness Testing
Expires 12/31/2026
Plumbing
$99
$99 Water Heater Tank Flush & Safety Check
Reliable Tank Maintenance & Servicing
Expires 12/31/2026
Plumbing
$350
Up To $350 Off A New Tank Water Heater
Save Up to $350 on Replacement
Expires 12/31/2026
Why Choose B. Carlson
Upfront Pricing
Flat-rate pricing approved before work begins — no surprises on the invoice.
Licensed & Insured
Fully licensed, bonded, and insured — heating, cooling, and plumbing under one roof.
Trusted Since 1971
Founded by Byron Carlson and serving Albuquerque families for more than 50 years.
Fed up with hard water?
We will test your water and tell you what would genuinely help.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
Shane was our tech and he knew right away what needed to be fixed . Very professional from the beginning . Setting up the appointment and to the day Shane came to fix my issue . Amazing customer service
★★★★★
Drake came to our house after we experienced a leak from our upstairs bathroom. He patiently heard my concerns and very professionally handled the situation. He explained everything clearly so I knew exactly what he was doing and he made sure it all made sense. His experience was invaluable and he definitely knows what he is doing! If I ever have to go through anything like this again, I will request Drake by name!
Maintenance Membership
Join the Care Club
Total home service care, on a schedule.
Members get priority scheduling, annual HVAC maintenance, a yearly whole-home plumbing safety inspection, and no dispatch fees — for less than the cost of a single emergency call.
- Priority scheduling
- Seasonal HVAC tune-ups
- Annual safety inspection
- Exclusive member discounts
- Free dispatch on repairs
- No long-term contracts
Frequently Asked Questions
Is Albuquerque water hard?
Yes, notably so. It is why scale in water heaters and on fixtures is such a common find here.
Softener or conditioner?
A softener removes hardness by ion exchange and delivers the biggest difference. Conditioners alter scale behaviour without removing mineral — useful in some situations, and we will explain the trade-off.
Will treatment extend my water heater's life?
It generally does. Scale is a leading cause of early tank failure here.
Do you service equipment you did not install?
Yes — repairs, re-mediation and servicing on any brand.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
