Same-Day Service
Most service calls handled same-day across the Albuquerque metro — and we answer the phone 24/7.
Plumbing Services
Sizing From a Test, Not a Shelf
A softener has a grain capacity, and how often it regenerates depends on your hardness multiplied by your household’s water use. Get that wrong and it either regenerates constantly, wasting salt and water, or exhausts before it should and lets hard water through.
So we test first. It takes minutes and it is the difference between a softener that quietly does its job for a decade and one that annoys you.
- Tested Hardness Measured rather than assumed from a regional average.
- Capacity Matched Sized on household size and measured hardness.
- We Service All Brands Existing softeners repaired and re-mediated regardless of who supplied them.
What We See
What Softening Changes
The differences people notice.
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Water Heater Life
Less scale in the tank is the most valuable and least visible benefit.
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No More Fixture Crust
Showerheads and aerators stop scaling over between cleanings.
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Softer Laundry, Better Lather
Soap works properly instead of reacting with mineral.
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Clear Glassware
Spotting largely disappears.
What We Do
What We Provide
Specification, installation and service.
- Water Testing Hardness measured on site before anything is specified.
- Softener Installation Installed with bypass and drain arranged properly.
- Repair & Re-Media Valves, controls and resin replacement on existing units.
- Salt-Free Alternatives Conditioning options where a softener is impractical, explained honestly.
How It Works
What to Expect
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Call or Book Online
Describe the problem. Same-day in most cases, and a licensed plumber answers 24/7.
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Find the Real Cause
We locate the source rather than treating the symptom, so the fix holds.
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Approve a Flat Price
Upfront flat-rate pricing you approve before we begin. Nothing added afterward.
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Fix It and Test It
Work completed to code, pressure-tested where required, and the area left clean.
Current Specials
Save on the work your home needs most.
Plumbing
$250
Up to $250 Off New Tank Water Heater
Save Up to $250 on Replacement
Expires 12/31/2026
Plumbing
FREE
Free Hard Water Analysis ($79 Value)
Free Water Hardness Testing
Expires 12/31/2026
Plumbing
$99
$99 Water Heater Tank Flush & Safety Check
Reliable Tank Maintenance & Servicing
Expires 12/31/2026
Plumbing
$350
Up To $350 Off A New Tank Water Heater
Save Up to $350 on Replacement
Expires 12/31/2026
Why Choose B. Carlson
Upfront Pricing
Flat-rate pricing approved before work begins — no surprises on the invoice.
Licensed & Insured
Fully licensed, bonded, and insured — heating, cooling, and plumbing under one roof.
Trusted Since 1971
Founded by Byron Carlson and serving Albuquerque families for more than 50 years.
Fighting scale everywhere?
We will test your water and size a solution properly.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
Shane was our tech and he knew right away what needed to be fixed . Very professional from the beginning . Setting up the appointment and to the day Shane came to fix my issue . Amazing customer service
★★★★★
Drake came to our house after we experienced a leak from our upstairs bathroom. He patiently heard my concerns and very professionally handled the situation. He explained everything clearly so I knew exactly what he was doing and he made sure it all made sense. His experience was invaluable and he definitely knows what he is doing! If I ever have to go through anything like this again, I will request Drake by name!
Maintenance Membership
Join the Care Club
Total home service care, on a schedule.
Members get priority scheduling, annual HVAC maintenance, a yearly whole-home plumbing safety inspection, and no dispatch fees — for less than the cost of a single emergency call.
- Priority scheduling
- Seasonal HVAC tune-ups
- Annual safety inspection
- Exclusive member discounts
- Free dispatch on repairs
- No long-term contracts
Frequently Asked Questions
How hard is Albuquerque water?
Hard enough that scale in water heaters and on fixtures is a routine find. We measure yours rather than quoting an average.
How much salt will it use?
That depends on hardness and usage — properly sized units use noticeably less than oversized or badly programmed ones.
Is softened water safe to drink?
Yes. It adds a small amount of sodium; if that is a concern, a reverse-osmosis tap gives you unsoftened drinking water.
Can you service the softener I already have?
Yes — repairs, resin replacement and reprogramming on any brand.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
