Call us, submit a request through our contact page, or use the Schedule Service button on any page. A real person answers the phone 24 hours a day, seven days a week — including nights, weekends, and holidays.
How to Reach Us
- By phone. Fastest for anything urgent. No answering machine and no overseas call center — a real person who can triage the problem and tell you whether it needs immediate dispatch or can wait for a scheduled appointment.
- Online. Submit a request any time through our contact form and a coordinator follows up to confirm a window.
- Schedule Service button. Available site-wide for quick booking without a call.
What to Have Ready
You will get a faster, more accurate visit if you can share the system type and roughly how old it is, what symptoms you have noticed and when they started, whether the problem is constant or intermittent, and any error codes on a thermostat or control board. Photos of the equipment label help too.
If It Is an Emergency
Call rather than submitting a form. Burst pipes, sewage backing up, no heat in a freeze, no cooling in extreme heat, or a gas odor all go straight to emergency dispatch. With a gas smell, leave the building first and call the gas utility from outside.
We Will Tell You When to Wait
Not every urgent-feeling problem needs a middle-of-the-night dispatch at emergency rates. If your situation can safely wait for a scheduled appointment, we will say so — that is the honest answer and it saves you money.
What Happens Next
You get an arrival window and a courtesy call ahead of the technician. On site we diagnose first, explain what we found, and give you a firm written price before any work starts. Every job carries our Home Comfort Guarantee.
Serving Albuquerque, Rio Rancho, Santa Fe, and more since 1971.
