Same-Day Service
Most service calls handled same-day across the Albuquerque metro — and we answer the phone 24/7.
Drains & Sewers
Digging Is the Last Step, Not the First
Excavation is the most disruptive and expensive thing we do, which is exactly why it comes after a camera survey and surface locating rather than before. We want to know precisely where the defect is and how deep it sits.
Before any dig, utility locates are called in. Hitting a gas or power line is a serious incident, and it is entirely avoidable with proper preparation.
- Precise Location Camera and surface locating mean we open the ground over the defect, not near it.
- Utilities Located First Locates called and marked before a shovel touches the ground.
- Backfilled Properly Compacted in lifts so the trench does not sink over the following year.
What We See
When Excavation Is Necessary
Situations where there is no alternative.
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Collapsed Pipe
A collapsed section cannot be cleared or lined — it has to be replaced.
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Grade Correction
A belly needs the pipe re-laid at correct fall, which means opening it up.
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Offset Joints
Badly misaligned sections need physical correction.
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New Line Routing
Rerouting around an obstruction or to a new connection point.
What We Do
How We Work
Careful, permitted and tidy.
- Locates Called Utility locating arranged and verified before the dig date.
- Controlled Excavation Hand-dug near known utilities, machine where it is safe to do so.
- Repair or Replace The pipe work completed, inspected and tested before backfilling.
- Restoration Compacted backfill and surface reinstated, with hardscape discussed up front.
How It Works
What to Expect
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Call or Book Online
Tell us what is backing up and how often. Backups get 24/7 dispatch.
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Diagnose, Often on Camera
We clear the immediate problem and inspect the line when the pattern suggests a cause.
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Approve a Flat Price
You see the footage and the price before agreeing to any repair.
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Clear It and Confirm
We verify flow, show you the result, and recommend only what the line actually needs.
Current Specials
Save on the work your home needs most.
HVAC
FINANCING
No Money Down, No Interest For 60 Months on a New HVAC System
Efficient New System Installations
Expires 11/30/2026
HVAC
25% OFF
25% Off Select Air Purifiers & Filters
25% Off Filtration Systems
Expires 12/31/2026
HVAC
$50
$50 Off Your A/C Repair
Expert Maintenance & Repairs
Expires 12/31/2026
HVAC
$200
Up to $200 off Whole Home Humidifier
Expert Maintenance & Repairs
Expires 08/31/2026
Why Choose B. Carlson
Upfront Pricing
Flat-rate pricing approved before work begins — no surprises on the invoice.
Licensed & Insured
Fully licensed, bonded, and insured — heating, cooling, and plumbing under one roof.
Trusted Since 1971
Founded by Byron Carlson and serving Albuquerque families for more than 50 years.
Facing an excavation?
We will confirm it is genuinely needed before anyone starts digging.
What Our Customers Say
Don't just take our word for it — hear from our satisfied customers
★★★★★
Shane was our tech and he knew right away what needed to be fixed . Very professional from the beginning . Setting up the appointment and to the day Shane came to fix my issue . Amazing customer service
★★★★★
Dylan corrected the problem with our swamp cooler and repaired it promptly. The service was also under warranty and he honored it.
Maintenance Membership
Join the Care Club
Total home service care, on a schedule.
Members get priority scheduling, annual HVAC maintenance, a yearly whole-home plumbing safety inspection, and no dispatch fees — for less than the cost of a single emergency call.
- Priority scheduling
- Seasonal HVAC tune-ups
- Annual safety inspection
- Exclusive member discounts
- Free dispatch on repairs
- No long-term contracts
Frequently Asked Questions
Will you damage my landscaping?
There is unavoidable disruption along the trench, but we keep it as narrow as practical and discuss any hardscape or planting before starting.
How deep are sewer lines here?
It varies widely, commonly three to six feet. The camera locate tells us before we start.
Do you call utility locates?
Always. Locates are called and marked before any excavation begins.
Is trenchless possible instead?
Sometimes, depending on the pipe’s condition and route. We will tell you honestly whether your line is a candidate.
*Offers cannot be combined with other promotions or applied to dispatch fees. No cash value. Must present offer at time of service. Call for details.
