Yes. Our technicians hold NATE certification — the most widely recognized credential in the HVAC industry — and B. Carlson is accredited by the Better Business Bureau. We are also fully licensed and insured in New Mexico for both HVAC and plumbing work.

What NATE Certification Means

North American Technician Excellence certification is earned by passing exams on real-world diagnostic, installation, and service knowledge — not by attending a seminar. Technicians test in specific specialties such as air conditioning, gas heating, heat pumps, and air distribution, and certification must be maintained through continuing education. It is the closest thing the trade has to a board certification, and it is a meaningful filter: a NATE-certified technician has demonstrated they can diagnose a system rather than swap parts until something works.

What BBB Accreditation Means

BBB accreditation reflects a sustained record of transparency and responsiveness to customer concerns over time — not a one-time application. For a homeowner comparing HVAC companies in Albuquerque, it is a check on how a company behaves when something goes wrong, which is the moment that actually matters.

Licensed and Insured in New Mexico

We carry New Mexico contractor licensing for HVAC and plumbing, plus liability insurance and workers’ compensation. That protects you directly: an unlicensed contractor’s mistake on a gas line or electrical connection becomes your problem, and unpermitted work can surface later during a home sale or an insurance claim. We pull permits where code requires them.

Why It Matters for Your Equipment

Manufacturer warranties frequently require professional installation by a qualified contractor. Improper AC installation or furnace installation — wrong sizing, wrong refrigerant charge, inadequate combustion air — can void coverage and cut years off the equipment’s life. Certification is how you verify the person doing the work knows the difference.

Beyond the Credentials

Certifications are a floor, not a ceiling. Fifty-plus years working on Albuquerque-area homes is what tells us how those systems behave in this specific climate. Every job carries our Home Comfort Guarantee, and you can read unfiltered customer reviews.

Contact B. Carlson for certified HVAC service in Albuquerque and Santa Fe.