Terms and Conditions

Welcome to B. Carlson Heating, Cooling & Plumbing, Inc. . These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing our website or providing opt-in information, you confirm that you are at least 18 years old or have the legal consent of a guardian to use our services. These Terms constitute a binding agreement between you and B. Carlson Heating, Cooling & Plumbing, Inc. .

2. Use of the Website

• You agree to use our website only for lawful purposes and in compliance with these Terms.
• You may not use our website in any way that could damage, disable, overburden, or impair the functionality of the site or interfere with another party’s use of the website.

3. User-Provided Information

• By submitting opt-in information, including but not limited to names, email addresses, and phone numbers, you consent to our collection, use, and storage of this information as outlined in our Privacy Policy.
• You agree that the information you provide is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your account and any activities under your account.

4. SMS Messaging Terms

You agree to receive both transactional messages (e.g., appointment confirmations, reminders, and updates) and promotional messages (e.g., special offers and discounts) from B. Carlson Heating, Cooling & Plumbing, Inc. . Transactional messages are sent as needed, while promotional messages are generally limited to 4-6 per month. Message and data rates may apply. For help or support, email us at customerservice@bcarlson.com. You can opt-out at any time by replying STOP.

5. Intellectual Property

• All content on this website, including but not limited to text, graphics, logos, and software, is the property of B. Carlson Heating, Cooling & Plumbing, Inc. or its licensors and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

6. Limitation of Liability

• B. Carlson Heating, Cooling & Plumbing, Inc. is not responsible for any damages resulting from your use of our website, including but not limited to direct, indirect, incidental, or consequential damages.
• We do not guarantee that our website will be secure, error-free, or available at all times.

7. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or endorse these third parties and are not responsible for their content, privacy policies, or practices.

8. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
• By continuing to use our website after changes are made, you agree to the updated Terms.

9. Governing Law

• These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law principles.
• Any legal disputes arising from these Terms or your use of our website will be resolved in the courts located in New Mexico.

10. Termination

We reserve the right to terminate or suspend your access to our website at any time, for any reason, without notice or liability.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Phone: 505-349-4409
Email: customerservice@bcarlson.com
Mailing Address: B. Carlson Heating, Cooling & Plumbing, Inc., 8625 Paseo Alameda NE, Albuquerque, NM, 87113

By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.