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About Us

New Mexico's Trusted Home Service Pros

Since 1971, B. Carlson Heating, Air Conditioning & Plumbing has been New Mexico’s trusted leader, delivering reliable, customized plumbing and HVAC solutions with a commitment to excellence and customer satisfaction.

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Our History

Family-Owned, People-Focused

Founded by Jeff Metz in 1971, we’ve been focused on people over profits since day one. After recognizing a lack of reputable and reliable plumbing companies, we started the company we wished existed to fill that void.

We believe a great business should always have a person answer the phone, call when they’re on the way, and not bill you more because the sun is down.

With a team that stands behind their work with fair, consistent pricing and a workmanship guarantee, we ensure excellence in every job we complete!

EMERGENCY HOME REPAIR

There When You Need Us

B. Carlson is your trusted partner for emergency plumbing and HVAC services throughout New Mexico.

Our skilled team, serving communities from Albuquerque to Santa Fe, delivers fast, expert plumbing and HVAC solutions when you need them most. Renowned for our prompt response and dependable service, we’re dedicated to restoring comfort to your home quickly and efficiently.

For reliable emergency assistance in your New Mexico neighborhood, contact us today!

A woman frustrated on the phone while water leaks into a bucket behind her

Call or Schedule Your Service Online!

Awards

Decades of Trust in New Mexico

Our commitment to excellence is reflected in the prestigious awards and accreditations we’ve earned from top organizations in New Mexico and beyond.

A group picture of some of the staff at B Carlson.

CAREERS & CULTURE

Work With Us!

There’s a reason we’ve built a strong, reliable team for over five decades. When you value your people and give them the opportunity to reach their potential, the result is better work, better service, and a more dedicated team.

We are committed to:

  • Creating an environment where all voices are heard.
  • Leading by example and fostering a culture of support.
  • Providing the tools and resources employees need to thrive.
  • Recognizing and appreciating the dedication of our employees and their families.
  • Supporting continuous growth through internal and external education.

New Mexico COMMUNITY

Our Commitment to Giving Back

We are not just a business – we are friends, families, and neighbors.

We have a responsibility to give back to the communities who make our work possible.

To honor our communities, we promise to:

  • Practice sound procedures to protect the safety of our customers, employees, and community.
  • Give back through donations to local clubs
    and charities.
  • Work to limit our impact on the environment.

B. Carlson Blog

Home Services Advice

Taking care of your home is easier when you have the right team behind you. At B. Carlson, we believe that expert advice and quality service go hand in hand.

Available 24/7

Plumbing and HVAC Services

AC & Heating

From air conditioning to swamp coolers to heat pumps, furnaces and more–B. Carlson has you covered.

Plumbing

Like most people, you might not think much about your plumbing – until something happens.

Drains & Sewers

Your drains are nearly invisible, but far from invincible. We’re here to help keep things flowing.

Maintenance Plan

Our membership program is crafted to offer peace of mind and comfort to every New Mexico home, blending professional care with a touch of local charm.

Financing

We offer a variety of financing options for homeowners looking to upgrade or repair major systems.

About B. Carlson

Frequently Asked Questions

At B. Carlson Heating, Air Conditioning & Plumbing, we are proud to serve a wide range of areas across New Mexico, ensuring our clients receive the best service possible. We provide services to Albuquerque, Santa Fe, Rio Rancho, Corrales, Bernalillo, Los Lunas, Placitas, Belen, Tijeras, Bosque Farms, Sandia Park, Santo Domingo Pueblo, Moriarty, Cedar Crest, Edgewood, Algodones, Cerrillos, Isleta, and Cochiti Pueblo. Our coverage includes Bernalillo, Sandoval, Valencia, and Santa Fe counties, so if you are in or near any of these areas, we are here to help you with all your heating, cooling, and plumbing needs.

Yes, we are! At B. Carlson, we understand that emergencies don’t follow a schedule, which is why we offer 24/7 emergency repair services. Whether it’s late at night, on the weekend, or during a holiday, we’re available to help resolve your heating, cooling, or plumbing issues as quickly as possible. For emergency assistance, call us anytime at (505) 883-1379.

Yes, we do! B. Carlson offers a comprehensive home maintenance program called the Preferred Service Agreement. This program provides regular check-ups for your heating, cooling, and plumbing systems, ensuring they run efficiently all year long. As a member, you’ll receive priority service and help prevent unexpected breakdowns. Reach out to us today to learn more about how our maintenance program can help protect your home’s comfort systems.

Yes! At B. Carlson, we always have special offers available to help you save on maintenance, repairs, replacements, and installations. Our deals are updated throughout the year, so you always get the best pricing. Contact us today or visit our website to learn about the latest offers, rebates, and financing options available for homeowners in Albuquerque and surrounding areas.

To contact B. Carlson Heating, Air Conditioning & Plumbing to schedule a service or ask additional questions, you can reach us in the following ways:

  • Phone: Call us at (505) 883-1379. Our team is available 24/7 to assist with scheduling or answer any questions you may have.
  • Website: Visit our contact us page at bcarlson.com/contact-us/ to schedule a service or learn more about the services we offer.
  • Email: You can also reach us through our contact form on the website for any inquiries or to request more information.

We look forward to helping you with all your heating, cooling, and plumbing needs!

Our Mission

We Wear Our Values on Our Rolled Up Sleeves

Exceptional Service

At B. Carlson Heating, Air Conditioning & Plumbing, “good enough” is never good enough for us. We pride ourselves on going beyond the basics to ensure our customers receive unmatched service and care. Our team is dedicated to:

  • Communicating openly and respectfully with every client, ensuring clear and frequent updates.
  • Helping our customers make informed choices by explaining all available options.
  • Using only high-quality parts that meet or exceed industry standards to ensure long-lasting results.
  • Employing highly skilled, compassionate technicians who are committed to your comfort.
  • Adhering to all local, state, and federal regulations to guarantee safety and reliability.

Unquestionable Integrity

At B. Carlson, integrity isn’t just a buzzword—it’s the foundation of how we operate. We earn customer loyalty through honest service, not by cutting corners. Our promise to every client is simple:

  • We work quickly and efficiently, using the best tools and technology to get the job done right.
  • We only recommend services and repairs that are genuinely needed and beneficial to our customers.
  • We partner with vendors and suppliers who share our values, ensuring you receive ethical, high-quality service.
  • Our team collaborates to provide solutions that are always in your best interest, never competing against one another.

People-First Philosophy

We believe that when our people thrive, so does our service. By fostering a positive and supportive work environment, B. Carlson ensures that every member of our team can reach their full potential. This commitment to our people means:

  • We encourage open communication where all voices are valued and heard.
  • We lead by example, cultivating a culture of respect and growth.
  • We provide our employees with the tools and resources they need to succeed.
  • We recognize and celebrate the hard work and dedication of our employees and their families.
  • We promote continuing education and growth, supporting professional development through internal and external opportunities.

Commitment to Community

As a local business that has served New Mexico for over five decades, B. Carlson understands the importance of giving back. We’re not just service providers—we’re part of this community, and we take that responsibility seriously. To support our community, we are committed to:

  • Maintaining safe and responsible practices to protect our customers, employees, and the neighborhoods we serve.
  • Giving back through charitable donations and support for local organizations and causes.
  • Working toward sustainable solutions that reduce our environmental impact and preserve the beauty of New Mexico for future generations.

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