At B. Carlson Heating, Air Conditioning & Plumbing, Inc., we take privacy seriously and are committed to protecting the personal information of our users. This Privacy Policy outlines how we collect, use, and share opt-in information collected through our website.
We collect opt-in information from users through various forms on our website, including email subscriptions, contact forms, and event registration forms. This information may include, but is not limited to, names, email addresses, and phone numbers. We only collect opt-in information that is necessary for the purpose it was provided for.
The opt-in information collected through our website is used to provide our users with the services they requested, such as email newsletters, event updates, and customer support. We may also use this information to personalize the user experience on our website and to improve our products and services.
We do not sell, rent, or otherwise share opt-in information with third parties, unless we have the user’s explicit consent or are required to do so by law.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
By providing your phone number and opting in to receive SMS communications, you agree to receive transactional messages (e.g., appointment confirmations, reminders, updates) and promotional messages (e.g., special offers, discounts). Transactional messages are sent as needed, while promotional messages are typically limited to 4-6 per month. Message and data rates may apply based on your mobile carrier and plan. For assistance, contact us at 505-399-5390 or customerservice@bcarlson.com. You can opt out at any time by texting STOP to the message sender, and you will not receive further SMS messages unless you opt back in.
We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at:
B. Carlson Heating, Air Conditioning & Plumbing
505-399-5390
customerservice@bcarlson.com
Since 1971, B. Carlson has been Albuquerque and New Mexico’s most reliable heating, cooling, and plumbing specialists. Available 24/7. Your Best Friend in Home Services.
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