Since 1971, B. Carlson Heating, Air Conditioning & Plumbing has been New Mexico’s trusted leader, delivering reliable, customized plumbing and HVAC solutions with a commitment to excellence and customer satisfaction.
Founded by Byron Carlson in 1971, we’ve been focused on people over profits since day one. After recognizing a lack of reputable and reliable plumbing companies, we started the company we wished existed to fill that void.
We believe a great business should always have a person answer the phone, call when they’re on the way, and not bill you more because the sun is down.
With a team that stands behind their work with fair, consistent pricing and a workmanship guarantee, we ensure excellence in every job we complete!
B. Carlson is your trusted partner for emergency plumbing and HVAC services throughout New Mexico.
Our skilled team, serving communities from Albuquerque to Santa Fe, delivers fast, expert plumbing and HVAC solutions when you need them most. Renowned for our prompt response and dependable service, we’re dedicated to restoring comfort to your home quickly and efficiently.
For reliable emergency assistance in your New Mexico neighborhood, contact us today!
Our commitment to excellence is reflected in the prestigious awards and accreditations we’ve earned from top organizations in New Mexico and beyond.
There’s a reason we’ve built a strong, reliable team for over five decades. When you value your people and give them the opportunity to reach their potential, the result is better work, better service, and a more dedicated team.
We are committed to:
We are not just a business – we are friends, families, and neighbors.
We have a responsibility to give back to the communities who make our work possible.
To honor our communities, we promise to:
Taking care of your home is easier when you have the right team behind you. At B. Carlson, we believe that expert advice and quality service go hand in hand.
At B. Carlson Heating, Air Conditioning & Plumbing, we are proud to serve a wide range of areas across New Mexico, ensuring our clients receive the best service possible. We provide services to Albuquerque, Santa Fe, Rio Rancho, Corrales, Bernalillo, Los Lunas, Placitas, Belen, Tijeras, Bosque Farms, Sandia Park, Santo Domingo Pueblo, Moriarty, Cedar Crest, Edgewood, Algodones, Cerrillos, Isleta, and Cochiti Pueblo. Our coverage includes Bernalillo, Sandoval, Valencia, and Santa Fe counties, so if you are in or near any of these areas, we are here to help you with all your heating, cooling, and plumbing needs.
Yes — we’re here for plumbing and HVAC emergencies whenever you call.
A real person answers our phones 24 hours a day, 7 days a week to understand what’s happening and guide you toward the right next step — whether that’s immediate dispatch or the next available appointment during regular hours, including Saturdays.
Not every urgent situation requires a middle-of-the-night dispatch — but many do. When there’s a safety concern, flooding risk, sewer issue, or a major comfort system failure in extreme weather, it should be treated as an emergency.
Emergencies usually fall into one of three categories:
If you’re unsure, calling is always the right move — we’ll walk through the problem and help you decide.
Common emergencies usually fall into two categories — urgent plumbing/drain issues and heating or cooling failures during unsafe conditions. Below is a quick guide to the types of problems we treat as emergencies, along with resources from our blog to help you understand what’s happening.
| Emergency Issue (with Blog Link) | Why It’s an Emergency |
|---|---|
Burst Pipe or Major Leak |
Water escaping where it shouldn’t can lead to structural damage, mold growth, and electrical hazards within minutes. Shut off your water and call immediately. |
Sewer Backup or Strong Sewer Odor |
Sewage backing up into drains or entering your home is a direct health risk. This requires immediate professional attention. |
| No Water or Sudden Loss of Water Pressure | A sudden drop in water pressure or no water at all may signal a broken main line, a major underground leak, or severe blockage. These issues can worsen rapidly and require prompt diagnosis. |
No Heat During Freezing Temperatures |
In freezing weather, losing heat can quickly become unsafe for children, older adults, and pets. This should always be treated as an emergency. |
HVAC Failure During Extreme Heat |
Albuquerque heat can push indoor temperatures to dangerous levels. A sudden AC failure or evaporative cooler blowing hot air during a heatwave is more than uncomfortable — it can be unsafe. |
Burning Smells, Smoke, or Electrical Issues from HVAC Equipment |
These symptoms may indicate overheating, electrical failure, or fire risk. Turn off the system and call immediately for guidance. |
When you’re dealing with an emergency, you need calm guidance and fast help from people you can trust. Here’s what you can expect from B. Carlson:
We know this is stressful — and we’re here to help. Whether it’s plumbing, drains, heating, or cooling, our team will guide you step by step and get you the quickest solution possible.
Call us anytime, and we’ll help you figure out what to do next.
Yes, we do! B. Carlson offers a comprehensive home maintenance program called the Care Club. This program provides regular check-ups for your heating, cooling, and plumbing systems, ensuring they run efficiently all year long. As a member, you’ll receive priority service and help prevent unexpected breakdowns. Reach out to us today to learn more about how our maintenance program can help protect your home’s comfort systems.
Yes! At B. Carlson, we always have special offers available to help you save on maintenance, repairs, replacements, and installations. Our deals are updated throughout the year, so you always get the best pricing. Contact us today or visit our website to learn about the latest offers, rebates, and financing options available for homeowners in Albuquerque and surrounding areas.
To contact B. Carlson Heating, Air Conditioning & Plumbing to schedule a service or ask additional questions, you can reach us in the following ways:
We look forward to helping you with all your heating, cooling, and plumbing needs!
At B. Carlson Heating, Air Conditioning & Plumbing, “good enough” is never good enough for us. We pride ourselves on going beyond the basics to ensure our customers receive unmatched service and care. Our team is dedicated to:
At B. Carlson, integrity isn’t just a buzzword—it’s the foundation of how we operate. We earn customer loyalty through honest service, not by cutting corners. Our promise to every client is simple:
We believe that when our people thrive, so does our service. By fostering a positive and supportive work environment, B. Carlson ensures that every member of our team can reach their full potential. This commitment to our people means:
As a local business that has served New Mexico for over five decades, B. Carlson understands the importance of giving back. We’re not just service providers—we’re part of this community, and we take that responsibility seriously. To support our community, we are committed to:
